How to Order In 4 Easy Steps

We make it easy to order through our four step online checkout. Simply follow on the screen instructions to

1. Sign in
2. Submit your delivery details
3. Review and confirm your order
4. Pay

NB: Due to the costs of processing and delivery we only accept orders above a minimum of 19€.

Where We Deliver

Currently ONeill only delivers to customers that have an address in The Netherlands, Germany, France, Belgium, Spain, Italy, Austria, UK mainland (Excl. Northern Ireland) and Denmark. We regret orders from outside these countries cannot be accepted at present. Subscribe to My ONeill  to receive the latest news and updates.

Order Confirmation

ONeill will send you three confirmations by email:

1. The acknowledgment of the order receipt. The agreement shall therefore be deemed to have been concluded in The Netherlands. ONeill reserves the right however, to refuse to process a transaction for any reason and/or to refuse service to anyone at any time in its sole discretion. ONeill has the right to appoint an affiliate or subsidiary to act as seller towards the customer.
2. A payment confirmation
3. A confirmation when your order has been dispatched from our warehouse

Payment

Payment can be made by credit cards (Visa & Mastercard), by Bancontact/Maestro and by Paypal. By using and verifying a credit card, you confirm that the card being used is yours. The amount payable will be debited from your account when your order is accepted by O’Neill. All credit card holders are subject to validation checks and authorization by the card issuer. If the issuer of your credit card refuses to authorize payment to O’Neill, we shall postpone delivery and contact you. In that case O’Neill shall not be liable for any delay or non-delivery. Credit card details will be processed by means of an SSL (Secured Socket Layer) connection. O’Neill shall not be liable for any misuse of information by third parties.

My Wishlist

Items that you want to purchase at a later date can be stored within your Wishlist so that you can return and order at a more convenient time in the future if the product is still available to purchase. Simply give us your email address and we will store this information in your account profile.

Promotions

Terms and Conditions

Discount is only applicable to two of the same product and cannot be used in conjunction with other promotional offers on the site.
Both items must be added to the basket to get the discount offer.
Customers may take advantage of the offer whilst stocks last.
No cash alternative for the value of the discount.
Offer not valid with any other affiliates or partners of ONeill.
oneilleshop is not responsible for lost or stolen delivery.
Reproduction, sale or trade of this offer is prohibited unless done so in compliance with the law.

Valid only at:

• www.oneilleshop.fr
• www.oneilleshop.dk
• www.oneilleshop.de
• www.oneilleshop.nl
• www.oneilleshop.be
• www.oneilleshop.co.uk
• www.oneilleshop.es
• www.oneilleshop.it
• www.oneilleshop.at

Returning goods purchased as a promotional offer:

Buy 2 items for X€
If you return a single item bought as part of a multiple purchase discount offer (i.e. 2 for 25€), you will be refunded the full price of the item less the total discount given in the offer. If you return all items purchased with the multiple purchase discount you will be refunded with the full multiple purchase value.

Buy 1 get 1 free
If you return a single item bought as part of a multiple purchase discount offer (i.e. buy 1 get 1 free), you must also return the free item and will be refunded the full price of the purchased item less the total discount given in the offer.

Get the Look
If you return a single item bought as part of a multiple purchase discount offer (i.e. get the look outfit). You will be refunded the full price of the item less the total discount given in the offer. If you return all items purchased with the multiple purchase discount you will be refunded with the full multiple purchase value.